Shipping policy

Shipping Policy – Srepy

Thank you for shopping with Srepy. We are committed to delivering your orders safely and on time across India.

1. Shipping Coverage

We ship our products all over India through trusted courier and logistics partners.

2. Order Processing Time

Orders are processed within 1–2 business days after successful payment.
Orders are not processed on Sundays or public holidays.

3. Delivery Time

Estimated delivery time is 3–7 business days, depending on your location.
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) will be displayed at the time of checkout.
Any promotional free shipping offers will be clearly mentioned on the website.

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via email/SMS to track your shipment status.

6. Delayed or Lost Shipments

Srepy is not responsible for delays caused by courier partners.
In case of lost shipments, we will coordinate with the courier company to resolve the issue as soon as possible.

7. Incorrect Address

Please ensure your shipping address and contact details are correct. Srepy will not be responsible for non-delivery due to incorrect information provided by the customer.

8. Damaged Package

If you receive a damaged package, please do not accept it and immediately contact us with photos/videos for assistance.

9. Contact Us

For shipping-related queries, contact us at:

Email: help@srepy.com
Customer Support Number: +91 95959595995
Support Hours: Monday – Saturday: 09:00 AM – 05:00 PM